     
Dear Mary,
At AndyMark, we pride ourselves on our customer service and we work hard to offer easy purchase options. In recent months we added PayPal as an option in addition to accepting major credit cards, and we even accept direct deposit. Another purchase option that is popular is to order with a Purchase Order (PO). We have tried to make ordering with a PO as easy as possible, so here are a few things to remember.
1. You can place an order with a PO on-line. We encourage you to create an account for your on-line orders, and use that account each time you order. You can easily create an account upon checkout of your first order by entering a password on the checkout page. Or you can go to http://www.andymark.com/login.asp and click Continue under 'Create new account'.
2. Remember to e-mail, fax or mail us the original Purchase Order for our records, and to reference the order confirmation number, to avoid duplicate orders. We are implementing a new policy that if you place an order on-line with a PO, the parts on your order will be held for 72 hours or 3 business days in order to give you time to complete the process with your business office. If we do not have your PO paperwork after 3 business days, we will not hold your parts, although we will save your order.
3. You can produce your own QUOTE on-line. Simply fill your cart and choose QUOTE as the payment option. Many schools will then submit the quote to their Purchasing Departments to get a PO. Once you have the PO, fax or e-mail it to us, then log-in to your account and change the payment method to Purchase Order, and your order is placed!
4. We also accept Open Purchase Orders for a specific dollar amount. An Open PO allows you to order parts at different times or on different orders but not to exceed the set dollar amount established on the Open PO. An Open PO can be established at any time, so talk to your Business Office to see if this is an option for you.
Specific information regarding purchase options is available here. As always, if you have any questions, or need help when placing an order, please contact us at sales@andymark.com. |
